Get help

The Support page lists the right place for each kind of problem. It opens without signing in.

Check the status page first. If something is down, it will say so there.

Problem	Where to go
A bug in the website, the desktop app, the MCP servers or the chauffeur CLI	Open an issue on GitHub. Search the open issues first.
Your account, a purchase or a refund	Email support@blazium.games from the address on your account. For a purchase, include the purchase ID from your wallet or receipt.
A bug in a game	Contact the game's developer.
Your data, or deleting your account	Email privacy@blazium.games.
Someone breaking the Chat Rules, or your account can't use chat	Email support@blazium.games. See Something in chat.
A leaked chat token	Regenerate it in Settings > Chat. That disconnects anyone using the old one.
Chat won't sign in, won't let you join, or won't let you talk	See Chat troubleshooting.
A security problem	Report it privately on GitHub: Report a vulnerability. If you can't use GitHub, email support@blazium.games with "Security" in the subject. Don't post it in a public issue.

GitHub issues are public. Never include passwords, keys, payment details or your email address in them.

To report a game or a person that breaks the rules, see Report a game or a person. Refund rules are in Refunds.